Customer Testimonials
Great people work there. Dusty is the best salesman. I take my hat off to him. I will definitely work from him again.
Bought my new car and absolutely LOVED dusty he made the entire experience easy and stress free. He is so awesome; I highly recommend him to anyone looking to buy here!
I had questions about my new jeep I purchased elsewhere. They were very nice and answered all my questions.
To start off, I'd like to point out that Kurt and Braden in the service department are awesome and super helpful. I had a great experience with the service department. Finally! I brought my vehicle in back in November of 2023 for them to look at a dashboard light. Long story short, it was never resolved and was out $169 for the diagnostic fee that never got fixed. I was hesitant to bring it back to them this time, but I figured I'd give it a shot. I figured it'd been a year and a half, so maybe they ... Read More Google - Apr 19, 2025
Kurt in service department was amazing to work with, him and his team were able to get my vehicle fixed while on vacation and continue my trip to Moab for a offroad event
My daughters and I were traveling from Pocatello to Idaho falls when my off market key fob broke. I was flabbergasted and did not know what to do. Kurt stepped up to the plate…he reassured me, he could help. Not long and we were good to go with a new fob and I got to enjoy a full day without interruption with my girls. Thank you Kurt you made my day!
Our key fob fell apart! Kurt was so assertive and friendly when he fixed it for us. Thankyou!
Phil is one of the best service advisors to work with, as well as Tommy being a great Technician. Both have always made sure my vehicle gets the best care.
Aaron is an awesome guy he took very good care of his I am going to recommend him to a lot of people
Aaron is a very good salesman very very cordial and polite he made us feel very comfortable give him five stars please
Kenny helped me out here and was awesome!
Buying experience was quick and painless. Kenny and Dusty were super helpful getting a last minute deal done. Thanks again.
Kenny really knew his vehicles and was able to answer all my questions about different models and years and brands. Then he found our vehicle at another dealer and was super quick getting in in and taking care of all the details. Marvin also did a great job of answering finance questions and helping make the transaction smooth as well as responding to questions after delivery.
I will always return to Dusty's services. I now own a full-time construction company, and Dusty's work was well worth the investment. I previously used Lithia on Broadway, but I would never return to them.
Fantastic to work with and were willing to deal with me. I was working with a few dealerships to find the best deal and Sayer was by far with responsiveness and willingness to work out a deal that worked for everyone. We will be back again next time we are shopping. Shout out to Madelyn, Zak and Dusty for the great service!
We bought our 2014 Dodge Charger sight unseen because of our circumstances. The car was very well represented and the transaction was effortless. They even drove half way to meet us with the car! They also followed up with us the next day🤗
We had a great experience at Ron Sayer Dodge! Tyler found us a great car and a deal we couldn’t pass up. Their facility is wonderful and all the employees were so kind! We will definitely be returning to Ron Sayer Dodge to purchase our next vehicle!
Dusty and rod installed a tonneau cover for my truck. Service was so busy and they couldn't quite get me in which is understandable cause I didn't have an appt set. Thank you Dusty and Rod. Also Jeff and Marv got me into a new honda
When our new used truck had some issues, Nik and Erik were able to help us out tremendously with communication and a plan right away! Singing their praises
Dusty was awesome and so sweet. Made our stressful day not so bad.
When we were in Idaho falls on our family vacation from California, we needed to replace our current vehicle that we towed.
My husband was warmly welcomed at Ron Sayer Jeep and had the pleasure of working with Rodrigo Diaz in sales.
Rod is very personable, listened to my husbands concerns and asked questions to help focus in on a jeep that would meet our needs.
He is a clear and concise communicator , and knows his product well.
He was able to orchestrate installation of towing plates and wiring to match our motor home utilizing our tow plates from our ... Read More Google - Jun 25, 2024
Was able to get the oil change on a Saturday and only had to wait a short while
The service was performed well. The communication before, during, and after was also done very well. I knew what the cost was going to be, and I also knew what time the service would be completed. It was a good experience.
Really professional and great customer service!!
They had put a part in my truck that ended up not being needed, they made it right and wrote me a check for the amount of the part and I gave the part back. Trevor is amazing to work with!!
Service department is pretty good actually. Haven't dealt with sales yet but it's a strong possibility that they will get my next purchase based on the service department. Update; After visiting your parts department, I gotta say, they need some help. I've been in to pick up some parts on several occasions and they are super slow and have difficulty locating parts. Still very happy with the service department.
I had a nightmare with my transmission going out and Robert is the service department is knowledgeable, honest, helpful and kind. Thanks for helping me get this figured out!
All good
Easy to work with. Took about a little less than an hour but had complementary snacks and a show on. Helpful for my kids.
Service team completed all of my recalls and everythingwent smoothly. Experience was good overall. My only complaint was I had to schedule the service about 3 weeks out but that probably can't be helped in today's world.
Good experience. Didn't purchase a vehicle myself, but helped someone during their purchase. Sales staff was friendly and helpful.
I would recommend Sayer to my family and friends. I just bought a Jeep Cherokee Overland from them, Jeff Winnie was my salesperson and he was great. He wasn’t pushy when I told him I needed to go home and think about it and he answered all my questions and more. All the personal was very nice. My mother was very impressed with them and that is really saying something because she is very picky. Thank you for your help during a tough time for me.
I had a less than ideal experience, but their service manager called to apologize. I give them credit for caring enough to hear my complaints.
I had a great buying experience with Rod Diaz! I was a first-time truck buyer and he helped me select the right pick up truck for my needs. He was very professional and knowledgeable about the vehicle. Once I bought the vehicle, he still ran through all the features and showed me how to use them, which I really appreciated! I would definitely recommend working with Rod in Sales if you are in the market for a new or used vehicle. I also wanted to give a shout out to Marv, the Finance Manager too. He gave us a fair ... Read More Google - Oct 29, 2023
Excellent customer service excellent communication said I can only leave five stars because of one out of 10 they would’ve got an 11 Thank you for your excellent customer service!!!
Great service
Great place
A positive experience! Any repairs were explained to me. My questions were answered. My car was also returned with a great car wash! Thank you! 🙂
Service was fast and helpful no complaints this time
Excellent service! I'll be back!!
I've bought a couple of vehicles now from Ron Sayer, and each time has been a pretty great experience. My last vehicle, after purchasing, came to find out (it was slightly used) and had a cracked night vision camera. It was a bit expensive to replace, and I was expecting a bit of a fight to get it fixed since the salesman I bought it from left shortly after. I was mistaken. They promptly ordered the part and squeezed it in and took care of it without any hassle. I couldn't ask for better service when it came ... Read More Google - Aug 4, 2023
We found a truck to buy on Friday, and made the deal via texts and a few calls. We drove to Idaho from Montana Saturday to pick it up. Salesman Drew, and finance person McKenzie made the process painless for us, and they filled the tank with gas! Smoothest deal we’ve ever done! Thank you Drew and crew! Dennis and Shelley Kuiper
Our salesman Rod Diaz was a pleasure working with and he went above and beyond making our experience the best. Thanks ROD!
The worse car buying experience. Horrible customer service. Not yo mention my brand new Jeep has been in the shop no less then 4 times in the past year without resolution to the problem. And the best part is that nobody even cares that they have an unhappy customer.
The salesman was the right person for me to buy a car from. Not at all pushy.
Customer service was excellent and I love my new Jeep!
Friendly service, welcoming, and a very nice building!
Very nice facility and staff
The customer service was great
Very welcoming service department. Kudos to Robert Jones as they got me in and out quickly. We’re from Florida, and will be in the area another month. Will definitely return to Sayers service department for next needed maintenance. Thank you!
Did an OutStanding job! Very professional!
Good service and made an effort to complete the work early. Thank you
Very professional and good timely matter
Have a 2021 jeep Wrangler has 3 yr warranty, got charged for a oil change, brought it up ,it has 3 free oil changes while under warranty, he took care of it. should have know it was covered.
Always friendly and fast. Thanks
Very efficient, thorough and returned washed & shining.
Great service
Quick and easy no problems getting in and out.
Outstanding experience purchasing my first Jeep. Everyone I came in contact with exceeded my expectations. Sayer CDJR puts the customer first.
All in all the whole staff was super helpful and worked hard to get the vehicle ordered exactly the way I wanted. They got the financing set up with the best interest rate possible with the times we’re in. They made the whole process go as quick as possible and I got my car in just 6 weeks. Only complaint I would have is it didn’t come with a spare tire and I had to negotiate for a jack to be ordered for the car.
Just wish there was no diagnostic fee. Put my bill near $300 for a sensor in my seat for the airbag system.
A bit disappointed with my experience. I was told that the process would take 30 minutes. It ended up taking 70. It would have been nice to have been notified that things were taking longer. At checkout I mentioned this and was simply told that “ya, it took longer”. No excuse or apology. Additionally, my Tonneau cover was not snapped back into position. Of course I noticed this as I was traveling over 70 mph on the freeway. I prefer taking my truck to the dealership, but I’ve had 2 bad experiences here so far. Hoping things improve soon.
Friendly and fast service!
They check brake dust and grease on my rims and did not offer an explanation after I ask.
Excellent experience quick service ,friendly people.
They scheduled me in at 2pm said in a hour should know what the problem was instead they had it fixed no returns needed . They are the best thanks again.
Kind, Friendly, and Fair
Great service, Thanks
Great experience. Sales and finance people made it a really easy experience
Nice new dealership, great service
Very service oriented! They go above and beyond to make sure you're happy with the service being provided. They explained everything to me that was being done to the car and what was needed to keep the car in tip top shape!