Customer Testimonials
Staff was polite and professional with excellent customer service.
10/10 service, they handled everything quickly and efficiently. Best service I’ve ever had done on my vehicle. They even washed it afterwards!
Service is always great! We had a bit of a miscommunication but the service center worked hard to make it right!
Very professional and helpful, was extremely pleasant to work with, and very understanding.
Ron Sayer has been nothing but amazing. Stephan Jones is one of the best parts and service managers I have ever dealt with in my life. His communication and customer service is outstanding. He takes care of you and gets you back into your vehicle very quickly. I would definitely recommend Ron Sayer in Idaho Falls.
Above and beyond my expectations. Huge thanks to everyone in the service department. I hope the owner sees this and gives you all a raise because you all deserve it!!!!!
Service department of BMW of Idaho Falls is great. I also recommend Brysen from sales, he is awesome.
Great experience. Great help especially service advisor Stephan Jones. He did a fantastic job dealing with the company that my truck warranty was through. Very helpful and friendly.
Stephan is awesome!!!! As a matter of fact all of the Ron sayer service team and techs are. I’ve great appreciate all the hard work and help they do not only for me but the community! If you have any Chrysler, jeep, dodge or ram stuff these guys are by far the pros and they are the ones to go to! I truly can’t say enough good things about them. Thank you guys for everything!
Stephan in service was fantastic to deal with! Man of his word, fantastic service and got our car done when he said he would! Would definitely take our vehicle back!
The service and parts staff were very kind, helpful and courteous. They gave us great advice and we are very happy with the new winter tires they recommended. Thank you Alberto and staff!
The service is good, however, why is there a diagnostic charge if you are getting the repairs done there when prepaying for parts they know we are coming back there for work to be done.
Great service as always. Gary in the service department was very helpful and responsive. Excellent!!
Paul was knowledgeable and good to work with. Not pushy. Good experience!
Very friendly staff. Kirt was great to work with. He gave me a really good deal on a lightly used car. Josh in finance was great too. He had the paper work all ready, all I had to do was double check everything was right and sign it. Service was great as well. Duane looked the car over and told me the the things to watch for. (As I was buying it as is) Overall a great experience. I would shop there again in a heartbeat.
Fixed the problems and washed the vehicle!!
Though there were some problems with the recall but it was handled very professionally. The problem was handled in a timely fashion, and professional way!
Always a great experience.
I had an offer from another dealer for the Jeep I wanted Paul and Zach hunted down another one for me. They were great to work with on the whole process, test drive, trade-in and price.
Matt Adams was fantastic! Everyone there was great and very helpful. Everyone we delt with had great knowledge of their product and always offered to help.
Great service and fair prices.
Worked with Skylar and Brandon to get a new pickup, and everyone was super friendly and helpful. 12/10 would recommend visiting these guys if you’re in the market for a vehicle.
Prompt and friendly service. I will definitely have them service all my vehicles in the future.
Adam was great. New truck I bought shifting problem. He and his staff new what the problem was and had me on my way in like 5 minutes. Thanks for the great service.
The most efficient buying experience I think I have ever had when it comes to buying a new vehicle. Thanks Jay, no pressure sales and your knowledge about these vehicles made decisions easy. I can not wait to get my new jeep back to Wisconsin and take her on the trails! Thanks to Brandon for the easy check out process
Bought a new Rubicon. Jay the salesman was awesome. Brandon the finance guy was easy to work with as well. Everyone was very friendly and accommodating. Great car buying experience.
Very easy to work with, the service department get you in and out and takes very good care of making sure you know what’s happening with your vehicle!
They even washed my truck afterwards thanks guys!!!
Amazing help, so nice and went above and beyond. Been going to them for years and never had one issue! Would recommend 10/10 to anyone!
Was very impressed with the service, I had the air bag recall done at Lithia in pocatello and before I even left town the air bag light came on, when I returned home we called Ron sayer and made appointment they found the airbag wasn't even plugged in, they fixed it in a timely manner and even washed my car, very well done guys !
I needed to get a replacement key fob. This was done as agreed. On the night depository ticket I asked for a synthetic oil change. They serviced my truck profeionally but used conventional oil. No biggie, but I would have preferred the synthetic. It's the only reason the review is not 5 stars. Very professional.
Our sales person Jay was great to work with and everyone in the office. we come in late in the day we were able to get everything done timely manner and there was not a lot of going back-and-forth which made it much more pleasant purchasing my new Jeep
Jayden was awesome! He helped me get exactly what inwas looking for! Best experience ever!
Super accommodating, no pushy sales, Rod Diaz was the best to work with!!! Thanks again!!!
They were very friendly and fast.
Great to work with. Great service and would do business with again.
Very fast and proficient service
Appreciate the wash and detail, thanx!!
I dropped off my Dodge Ram a couple weeks before my scheduled appointment and they were able to get to it within a week. They did a great job for me. They were fast and friendly.
I have purchased 2 vehicles from Paul at Ron Sayer Dodge in Idaho Falls and I will definitley return for a 3rd. Paul is knowledgeable and goes above and beyond for his customers. I had alot of questions going into my purchases and Paul took the time correspond with me, even via text, to ensure I was informed when making my purchase. The follow up support post purchase has been exceptional as well. If you are looking for a dealer with integrity, low pressure, and high quality vehicles Ron Sayer Dodge is the best.
We purchased a new Dodge Durango from here last week. It was probably the best vehicle buying experience we have had. Our salesman Jayden was knowledgeable and got the sale done. We had been looking at ordering a Durango from a dealer out of state that had really good prices. Ron Sayer had a similar one in stock and matched the deal we would have gotten on the order. We traded in a vehicle and we already knew what the KBB value was on it. They gave us that price. Overall a smooth transaction with no games. Highly recommended.
Great customer service. Nice people. Quick.
My air conditioning broke on a trip from Utah back to Idaho With 90° weather. It was unbearable to drive. After dropping my jeep off to Ron Sayer they did a diagnostic and fixed the problem within a few hours under warranty ! I was so thankful !! Garrion was extremely helpful. And the diagnostic was totally different than the one that I had previously done in Utah. It’s so nice to be back on the road with air-conditioning in my Jeep Grand Cherokee.
Stephan helped me with my car he was very efficient. Answered all my questions and had AMAZING customer service! I will definitely be coming back for all my car needs.
I've always had a great experience with BMW of Idaho Falls. They are always prompt and willing to do what ever it takes to fix an issue. Great bunch of people to work with
Just awesome service, from beginning to end. Would recommend this dealership to my friends. Thank you
A veryGood deal. I received very Good service. I would recommend this dealer. Two more words
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