Customer Testimonials
Recently bought a Jeep Gladiator from Matt at Ron Sayer Jeep in Idaho Falls. Matt was friendly, knowledgeable, and made the purchase a good experience for us. If you’re looking for a Jeep (or Chrysler, Dodge, Ram) I recommend giving Matt a call! Love our new Jeep!
The customer service was great.
Great team at this dealership. Best deal on my vehicle and very straightforward pricing. Very responsive. Matt C. the salesperson was terrific! Would definitely recommend.
I took my ‘03 Wrangler in to have the transfer case linkage fixed. Communication was great throughout the process. I had the mechanic do a once over while it was on the rack and he told me a few minor maintenance items that needed to be done and was no pressure when I told him I’d do those myself. I was out of town for the weekend and couldn’t pick it up until Monday. I asked if they could park it inside over the weekend because the top was off and I was very pleased when I picked it ...
We're happy with the Grand Cherokee we bought. Our salesman Paul is knowledgeable,, friendly and helpful. We talked to the service department and they were helpful too. Thank you.
Fantastic experience at Ron Sayers. The sales team was honest, no pressure, and friendly. Ron Sayers selection of used cars are all in excellent condition compared to many of the strictly used car dealers in town. The nice thing is that the nicer cars are selling for the same market price as their competitors' poorer selection. Give Ron Sayers a look, especially if you are in the market for a Jeep or Dodge.
Excellent service…
I’ve always had good experiences here & my last visit was no exception. Very helpful & friendly service department. I was just getting keys programmed & they got it done for me super quickly.
Was taken care of fast and they were very friendly. Answered all my questions. While there talked to a Salesperson ( Makinze) about a vehicle you had and she was very helpful. Hopefully the vehicle will be there after I return from my business trip
Professional and Courteous.
Excellent service! The manager and the crew went above and beyond and made sure we got our vehicle fixed same day. Amazing, kind, honest professionals. The best Jeep service I’ve ever experienced. This crew should teach classes on customer service to other dealerships. I got my Jeep fixed in one day, also was surprised to see my car been washed. Thank you so much for quality service and good customer care
Good people
They went above and beyond to help fix my van. I will gladly go back to them for all my vehicle needs
They did a great job and were prepared for my appointed time. While waiting they had free snacks and drinks and they even offered to wash my truck.
Really good and friendly.
There was no waiting to get things taken care of and they did what they said they would do at the price they quoted me. I am from out of state and no idea of where to go with my problem.
For some reason, my appointment wasn't in their system, even though I scheduled almost 2 weeks in advance. However, they didn't turn me away which I appreciated. Waiting room was great with free snacks and drinks that are actually decent. They also washed my car!
Didn't buy from then but they were nice.
My wife and I are both driving vehicles from Ron Sayer and have been for many years. We have had nothing but great experiences when working with the team over there. The sales process is super smooth and we have never felt any sort of pressure. We are lifetime customers, for sure. I highly recommend checking these guys out if you are in the market for a new or used vehicle!
Every time we go we get nothing but perfect service. They treat you like friends not just business.
Hi Rick My wife brought the car in and she was taken care of the same day. Your staff went out of their way to get her taken care of and she was able to go to Utah for our daughters softball tournament as planned. Your team went above and beyond and a definite 10 Thanks Mark
Dusty was such a treat to work with! My wife and I were treated with such kindness and patience as we test drove and asked questions. The simplicity of the process and the helpfulness of Dusty made for a very enjoyable experience with the Ron Sayer auto group!
Great service!
We were on a road trip and our check engine light on our Dodge Ram came on. We stopped in and they could not have been more helpful and nice in checking the warning codes at no charge. It took no time at all and it was a great experience.
My wife and I purchased a new Jeep Grand Cherokee at Ron Sayer. Matt Conn provided the service. The experience couldn't have been more pleasant. Matt made sure he fully and completely answered all of our questions, and it's an understatement to say his approach was no pressure. At one point, when Matt was arranging some work to be done by the service department, another salesman, Gamble Brown, stopped what he was doing and gave me a run down of all the features of the car. A bunch of nice fellows there at Ron Sayer.
On 7/30/21 worked with the guys in the service department and they were very attentive, I was just in for some recall updates. Those guys at the desk are busy that’s for sure! Give those guys a shout out controlling all that chaos!
Very friendly and genuinely seemed concerned about me and my vehicle. Very efficient and kept me informed.
Did the work as promised AND on time. Simple in and out. Hard to think how it could be much better.
Close to the best negotiating dealership I have ever experienced Wonderful salesman and would use them again Regrettably there was check engine light ina new Cherokee which delayed delivery for 2 hours
Always do a great job
I was treated like royalty truly! I had a great experience getting my oil changed!
Came in knowing exactly what vehicle I wanted.I was test driving it as soon as I stepped foot on the lot. Super efficient and friendly staff. Made the purchase a breeze. Went over all the main details of the wrangler and cleaned it up well for me. Love how easy the process was. Everything was electronically and so quick.
This place was awesome, people where friendly and got a free car wash 😍
I started doing business with Ron Sayer back in 2014 and have bought two pickups through them. Really wish I would of found them years ago. Everything thing and every department I have done business with at Ron Sayer has been a excellent experience. Just want to say thank you Ron Sayer!!!!
I have purchased 2 vehicles from Ron Sayers. They were great.
They are great to work with!
Ron Sayer service dept. does a great job. I showed up with an unannounced issue and they were very busy and was great to work me in and get my issue resolved
Absolutely the Best Customer Service I have ever received. My vehicle was making a strange noise so I brought it in for a diagnostic.. Everything from the appt.scheduling to the work performed was Outstanding. I will be referring everyone I know . Thank You Dennis and great job to all.
Paul was amazing and very good at his job. He answered all my questions and made sure I knew every possible option. The process was smooth and comfortable
Had a great experience. 1800 miles from home, July 4th weekend loss of power in our 2012 Ram 3500 diesel and a maintenance light comes on. Called service late Friday afternoon. We were 150 miles away. Was given an appointment at 8:30 Monday morning. Dropped the truck off, given a ride back to Cabelas where our trailer was parked. By 10:00 am, got a call that there was a service bulletin for our issue. Was told the truck would be ready in the afternoon as they test drove to make sure issue was resolved. It was, driver picked me up and they got us back on ...
Had some Issues but they were rectified quickly. All you can ask for.
The staff was professional, knowledgeable, and hospitable. My appointment was quick, and the technician communicated details of the service clearly and concisely.
McKay and Brian are great to deal with they make it easy.
We have bought 2 cars from Ron Sayer Jeep. Most recently a new 2021 Renegade . The service and salesman were great. There was a slight problem in paperwork, and it was caught and corrected quickly. They wanted to make sure we got the best deal possible. Service on the phone and in person was very respectful. They kept in touch, and made sure I was satisfied with service and price. I would buy from them again.
I came in to your establishment to get a recall addressed. Your guys at the desk for check-in were very friendly...and I want to thank Jason for the clean car....you rock, great job !!! It looks fantastic !!!
Very attentive on new car purchase and kept us in the loop on delivery schedule.
We loved buying our Jeep gladiator from Ron Sayer! They were friendly And easy to work with.
The salesman that helped us was very knowledgeable about the vehicle we were interested in. He also went above to make us feel comfortable about buying a new vehicle. Just amazing service.
Everyone was friendly and took very good care for us. Proud owner of a new Spitfire Orange Cherokee Latitude Lux 4x4. 🥰
Rick was great, helped us get the exact car we wanted.
Rick was amazing with helping us get the car we wanted. He was fast and efficient. THANKS RICK!
Great customer experience. Polite, prompt service, felt a valued customer even though was visiting out of state. Left the dealership service very happy.
Paul and Trevor were awesome to work with! They went above and beyond to make sure I got exactly what I was looking for, got me a great deal too!
Service Mgr(Ben?) and Jeremy were very helpful and professional in handling my situation and had my Truck waged!! 5 STAR service Thanks
Very helpful. Service was great!
Fast and great service
The Ron Sayer dealership was very friendly toward us and made us feel welcome. They were very efficient with the paperwork we liked how we were given a thumb drive instead of a bunch of papers. And we really like our new Jeep!
Steven was really great in helping me get my new Jeep! He managed to work a deal so I was in my price range and didn't go over budget. I appreciate everything he did and highly recommend him!
Stef is the man!! Always gets the job done on time and done right.
Thanks for taking the time and being so welcoming when i came to your dealer. I was only looking to see what was available and price out a vehicle.. but it only took less than a day to be in a vehicle of my dreams.. thanks to the Zak B. and finance man for helping me make it all happen by being very attentive and helpful. You guys are the best. I would recommend this auto dealer to anyone looking for there next new vehicle.
Excellent service department. The service managers call you by name and keep you Informed during all service stages.
Done right the first time!
I have always had a good experience at this place of business.
Trevor really went to bat for us to get us the best deal on our new Jeep Wrangler. He spent weeks finding us the perfect one and didn't mind getting us numbers on multiple jeeps that came in. We have never had such a great car buying experience like we did here!
Our sales person was very helpful and friendly and not pushy. The dealership got us through the buying process very quickly yet made sure we were informed of everything about paper work and vehicle.
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