Customer Testimonials
These guy’s always take good care of us.
Excellent service, very quick you’re in and out.
Able to work me in and diagnose the problem. Still to be seen if the solution works. Obviously need an update review post solution.
Thanks for keeping communication open during my oil change, troubleshooting my key fob issues, letting me know where the process was at, how much time left to expect, etc. Great experience!
Alberto Aguilar in service is the best. He takes care of my fleet in a timely manner and communicates professionally and effectively. Because of his great work, Sayer Dodge is my go to dealership for all my Dodge service needs.
Great buying experience.
Great customer service and support! Never been treated better!
The service department was very professional and helpful, diagnosing a problem quickly. Best service department for Ram trucks in the area!
My daughter is happy with her new car so I’m happy !!!
The service was nice and the new facility was great.
Jared is an awesome car salesman. The best one I know. He’s honest and deals great with his customers. He is respectful and knows his facts. I would definitely chose Jared again.
I had a great experience at this dealership! I worked with Jared specifically and he was a pleasure. He was polite, honest and easy to work with! I would recommend asking for him personally because he will treat you with nothing but respect and no pressure sales! Next time I need a new car I will be headed their way! Thanks a bunch!
they are fantastic
Amazing experience with Ron sayer! I bought a 22 grand Cherokee in April of 22 had no problems other than the door handle on the passenger side broke off. Stephen pushed for it to be warranty covered and when they couldn’t he found a way to cover it without it coming out of my pocket! An amazing customer service experience feeling fought for not against! Thank you so much Stephen!
Fantastic experience. Robert is a Rockstar
I went in for a service and tire rotation. I was greeted promptly and the employee went over what I came in for and lead me to the new customer waiting area which was nice except every time the sliding glass doors opened, the really cold air from outside came into waiting room. The service and tire rotation were finished promptly and again the employee was very kind. I have trouble moving my manual driver’s seat forward after it has been moved back, so I asked the employee if he would help me move the seat up and he ...
They really went above and beyond getting us into our new Dodge Durango. Thank you everyone. We got to tour the whole dealership and parts department. Big shout out to the finance department.
Quick and easy…no complaints
These people, even when at the old facility have been top notch to deal with. Whether it is the sales team or there service team, they go above and beyond expectations to make you feel welcome as a customer. The new facility by the way, wow.
I love the service I got it, great job
Great service.
Our salesman, Steven (Stephen?), was one of the best car salesman we have done buisness with! He was not pushy and wanted to make sure we loved the vehicle before we agreed to purchase anything. We told him that we didn't want to owe anything on the vehicle we were trading in and he made that happen for us. He was a joy to work with. Nick, who handled our financing, was great and diligently worked with out credit union to get the payment we wanted on our purchase and ensured that the one issue we had with the ...
Got us In when we were on a road trip, saved our a$$! Stephan is an awesome employee saved our trip. Thank you
Excellent services! Brand new place!! Looking forward to faster and better service! Thankyou SAYERS!!
Friendly and knowledgeable. They made our car buying experience fast and hassle free.
Dusty and the rest of the crew were very professional and easy to work with.
The shuttle service was great!!! Everyone was so friendly and helpful at the dealership!!!!
I had some recalls that needed taken care of and these guys got me right in and were very courteous thanks
Went there for a recall on my truck. Had an appt and only waited 30 minutes for the only tech there to get the work done. Very nice staff.
Super nice people and very clean dealership
Service was great! We had a reservation scheduled for after what I thought was just an oil change. Turned out there were additional things to be done. They got us in earlier than the original appointment time and finished the additional work with time to spare. That saved us having to come back another time (which would have been an extra 140 mile round trip). Much appreciated!
Welcoming and helpful staff.
I can’t thank the service and mechanics here enough! I showed up today (1/31/23) with an issue I encountered at a local tire shop with having speciality locking lug nuts so the tire shop couldn’t help me. I showed up here in a panic because I needed my tires done asap and didn’t know what to do since no parts came with my truck. They took the time to problem solve and after having as many as the guys possible try tons of lug nut locks they thankfully found the right one (after being there and taking up ...
Big thank you and shout out to Rod, my salesman at Ron Sayer. I was given a great price on my trade and moved up to a Certified Pre-owned 2500 Ram 6.4/Hemi Crew Cab. It also has a 7 yr bumper to bumper warranty. Rod treated me fairly and went above and beyond to make sure all my concerns were taken care of immediately. Very professional. I would definately recommend Ron Sayer Dodge/Ram/Jeep in Idaho Falls, ID.
Great dealership. Expeditious and courteous
Friendly service writers. Fixed factory recall quickly. Nice new building.
Very friendly & prompt customer service. Got me in and out. Thank you.
In and out very fast. Love the new place!
Very clean environment, got my truck right in on time for an oil change & tire rotation. There must have been some unexpected delays because it took longer than planned, but the service was excellent. They kept the inside of my truck perfectly clean. Very happy and will certainly go back. If it wasn't for the long wait, I would certainly give 5 stars.
They took the time to take care off our problems and excellent customer service
Great customer service ⭐️⭐️⭐️⭐️⭐️ they are always so kind to help
Fantastic
Kevin was great. Gave us straight answers and got the ride back to 100%. Thanks for the good service.
The new location is everything i have been asking for. Its easy to find and there is actual space to conduct business. Perfect
We needed to have a block heater cord installed on our Grand Cherokee and reached out to Sayer Jeep. They were very friendly and got us scheduled right away. On the day of our appointment there was a bad ice storm and I didn't feel comfortable driving so they rescheduled for the next day with no hesitation. When I dropped it off the next day they offered a shuttle ride back to my house so I wasn't waiting. All the staff was super nice and very helpful. I totally recommend Sayer Jeep service.
Fast and friendly service.
Quick and responsive
Beautiful new facility. Service techs were very nice and and friendly. Service was quick and efficient. If I lived in Idaho I would definitely be back.
We bought our Jeep from Ron Sayer. The process was easy and pressure free. Will buy from them again.
I had Paul as a salesman Makayla in finance l would buy again from Paul it went perfectly . My car is beautiful A+++ Thanks crew!!!!!
The BMW service staff, and frond desk in particular was very knowledgeable and so helpful. I’ve been a customer since 2004, and about 8 years of it with BMW of Idaho Falls. They continue to impress.
My service experience today was a 10+ Fast and efficient. Friendly atmosphere. Love the new dealership location. Will be back should I need service in the future. Courtesy is above the top. Donna Auten
The oil change and tire rotation were finished quickly and efficiently. The waiting room was warm and I enjoyed some hot cocoa while waiting.
Can’t say enough good things about Stephen Jones in the service department. He understands customer service and how important good communication with the customer when thing’s don’t go as planned. I will always bring my Ram here for service. Their parts department is great to work with as well. 10/10 stars if I could give that many.
Fast service, communicated well and even sent me a 3 month free trail on Sirius XM. I just wish I could remember the gentlemen name who helped me when I left. He had a long beard and very friendly sorry I can’t remember his name.
They made it quick and easy to get my car, and they even worked with me on a couple items I wanted from old car, that I wanted on my new one! They were all super friendly and super helpful on making numbers and paperwork easy!
I had a minor repair done with the Ron Sayer group. They obtained the part needed quickly, got the Jeep in for the repair and best of all, no cost to me! Alberto in the Service department was so polite and efficient! Thank you!
Staff was polite and professional with excellent customer service.
10/10 service, they handled everything quickly and efficiently. Best service I’ve ever had done on my vehicle. They even washed it afterwards!
Service is always great! We had a bit of a miscommunication but the service center worked hard to make it right!
Very professional and helpful, was extremely pleasant to work with, and very understanding.
Ron Sayer has been nothing but amazing. Stephan Jones is one of the best parts and service managers I have ever dealt with in my life. His communication and customer service is outstanding. He takes care of you and gets you back into your vehicle very quickly. I would definitely recommend Ron Sayer in Idaho Falls.
Our sales person Jay was great to work with and everyone in the office. we come in late in the day we were able to get everything done timely manner and there was not a lot of going back-and-forth which made it much more pleasant purchasing my new Jeep